Working Skills of Vice President of Shanghai New Vision Eye Hospital
As the vice president of Shanghai New Vision Eye Hospital, he is responsible for leading and managing the work of the hospital. To be qualified for this position, you need to have certain working skills and abilities. Next, we will elaborate on the working skills of the Vice President of Shanghai New Vision Eye Hospital from four aspects: team management, medical quality control, patient communication and crisis management.
Team management
As the vice president, team management is a very important work. First of all, the vice president should have good interpersonal communication ability and leadership ability, and be able to establish good communication and cooperation relations with directors and doctors of various departments. Secondly, the vice president should lead the team to carry out work, formulate reasonable goals and plans, and organize and coordinate the work of each link. Finally, the Vice President should effectively manage and motivate the team members to help them improve their professional level and service quality.
The key to team management is coordination and cooperation. The vice president should strengthen communication and collaboration within the team, encourage interaction and exchange between doctors, and promote knowledge sharing and team cohesion. In addition, the vice president should also regularly organize team meetings to share work experience and medical knowledge, and improve the professional level of the whole team.
Medical quality control
Medical quality is the most basic requirement of ophthalmic hospitals, and also one of the key points of the work of vice presidents. The vice president should pay attention to the medical quality of the hospital, and formulate and implement medical quality control measures. First, the vice president should supervise the doctors' clinical skills to ensure the standard and safety of medical operation. Secondly, the vice president should strengthen the monitoring and evaluation of medical quality, establish a scientific quality management system, and timely correct and improve deficiencies. Finally, the vice president should also pay attention to the quality of hospital equipment and drugs to ensure the safety and effectiveness of the medical process.
The key to medical quality control is to improve the monitoring system and effective improvement measures. The vice president shall establish a scientific quality management process, comprehensively monitor and analyze the medical process, find out the existing problems and take corresponding improvement measures. In addition, the vice president should also strengthen medical quality training and education, and improve the quality awareness and professional level of doctors and nurses.
Patient communication
The patient is the core stakeholder of the hospital, and the vice president should establish a good communication and trust relationship with the patient. The vice president should listen to the needs and opinions of patients, pay attention to their feelings and experiences, and answer their questions and puzzles in a timely manner. In addition, the vice president should also strengthen the training and education of doctor-patient communication, improve doctors' communication and expression ability, and establish a good doctor-patient relationship.
The key to patient communication is respect and understanding. The vice president should respect the personal rights and privacy of each patient and give them enough care and attention. At the same time, the vice president should also understand the patients' psychology and emotions, and give care and comfort to their pain and anxiety.
Crisis management
Crisis management is one of the important responsibilities of the Vice President. Vice presidents should have strong ability to deal with crisis and decision-making ability. First of all, the Vice President should prevent potential crisis events, timely identify and properly handle various risks. Secondly, the Vice President should establish a sound emergency plan and set clear responsibilities and processes to deal with emergencies and crises. Finally, the Vice President should also strengthen the contact and communication with relevant government departments, report and coordinate the handling of various crises in a timely manner.
The key to crisis management is emergency plan and rapid response. The Vice President shall establish a sound crisis management system, including various crisis prediction, prevention and response measures. In addition, the vice president should also organize crisis drills and training to improve the emergency handling ability of hospital staff.
summary
As the vice president of Shanghai New Vision Eye Hospital, team management, medical quality control, patient communication and crisis management are important work skills. The vice president should strengthen the communication and cooperation within the team, pay attention to the monitoring and improvement of medical quality, establish a good communication relationship with patients, and have strong crisis handling ability. Through continuous efforts and practice, vice presidents can better play their own functions and roles, and improve the overall management level of the hospital.
