Work contents of clerks in Shanghai New Vision Eye Hospital
Shanghai New Vision Eye Hospital is a professional eye hospital. The clerks are an indispensable part of the hospital operation. They undertake important administrative and information management work to ensure the normal operation of the hospital.
Patient information management
As an ophthalmic hospital, patient information management is one of the important responsibilities of clerks. The clerk shall be responsible for the registration, sorting and management of patient information. When the patient arrives at the hospital, the clerk is responsible for verifying his/her personal information, including name, gender, age, contact information, etc., and entering it into the computer system. During the patient's visit, the clerk needs to record the doctor's diagnosis, prescription and other information in a timely manner, and then archive and backup them to ensure the accuracy and security of the data. In addition, the clerk is also responsible for handling the hospitalization application and transfer application of patients.
The clerk's work in patient information management requires a high sense of responsibility and meticulous work attitude to ensure that the patient's personal privacy is protected, and provide doctors with accurate diagnosis and treatment information.
Daily administrative affairs
As the administrative staff of the hospital, the clerk is responsible for handling various daily administrative affairs. For example, receiving visitors and providing relevant information, assisting doctors and nurses in completing registration procedures, answering patients' and family members' inquiries, handling documents and data from doctors, nurses and other departments, assisting in organizing meetings and training, and handling the writing and filing of various administrative documents and statements.
In daily administrative affairs, clerks need to have good communication skills and service awareness, be able to properly handle various complex situations, and coordinate the relationship inside and outside the hospital.
Assist in hospital informatization construction
With the continuous development of medical informatization, clerks should also assist the hospital in informatization construction. They need to skillfully use hospital information systems, including electronic medical records, medical imaging systems, etc., to assist medical staff in the entry and management of relevant data. In addition, the clerk also needs to regularly maintain and update the information system to ensure its normal operation.
Assisting the construction of hospital informatization requires that the clerks have solid computer skills and understanding of the development trend of hospital informatization, and can adapt to the changing work environment.
file management
The clerk is also responsible for the management of hospital archives. They need to sort out and archive the medical records of patients, such as medical records, examination reports and surgical records, to ensure the integrity and safety of the files. In addition, the clerk is also responsible for searching and providing patient files, and providing timely and accurate file information for doctors and other relevant personnel.
Archives management requires the clerks to have a careful working attitude and good organizational ability to ensure the completeness and convenience of hospital archives.
Summary
The clerical work of Shanghai New Vision Eye Hospital involves patient information management, daily administrative affairs processing, assistance in hospital information construction and file management. These work contents require the clerks to have a sense of responsibility, meticulous work attitude, communication ability, service awareness and computer operation skills. Through the efforts of the clerks, the hospital can operate more efficiently and orderly, and provide better medical services for patients.
