Skills required by staff of Shanghai New Vision Eye Hospital
As a clerk working in Shanghai New Vision Eye Hospital, you need to have multiple skills to be competent. The following is a detailed description of professional quality, technical ability, communication ability and organization and coordination ability.
1、 Professional quality
As a clerk in an ophthalmic hospital, you need to have some medical knowledge and professionalism first. This can help clerks better understand the needs of doctors and patients and provide accurate services. The clerk should have the following professional qualities:
First of all, the clerk needs to master basic medical terminology and relevant knowledge of common ophthalmic diseases. This can help the clerk to better understand the doctor's orders and correctly interpret the doctor's diagnosis and treatment plan to the patient.
Secondly, the clerk needs to have certain knowledge of drugs. There are many commonly used drugs in ophthalmic hospitals. The clerks need to know the name, usage, side effects and other information of these drugs so that they can accurately fill in relevant forms and records in their work.
In addition, the clerk needs to know the common equipment and instruments for ophthalmic examination and treatment. This can help the clerk to better arrange the examination and treatment of patients and ensure the efficient work of the hospital.
2、 Technical capability
As a clerk, skilled use of office software and related office equipment is a necessary skill. The clerk in the ophthalmic hospital needs to master the basic operation of office software such as Word and Excel, and be able to skillfully process and manage documents and enter data. In addition, clerks need to have the ability to use printers, photocopiers, fax machines and other office equipment.
In addition, the clerk also needs to have certain information retrieval ability. Ophthalmic medicine is developing rapidly, and new methods of disease diagnosis and treatment are emerging. The clerk needs to be able to flexibly use various media and tools to timely acquire and understand the latest ophthalmic knowledge and information, and apply it to work.
In addition, the clerk needs to have basic data analysis ability. The daily work of eye hospitals cannot be separated from the statistics and analysis of data. The clerks need to be able to extract effective information from a large number of data to provide reference for hospital management and decision-making.
3、 Communication ability
Good communication ability is a necessary skill for a clerk. The work of the eye hospital involves the cooperation of doctors, patients and other departments. The clerk needs to be able to communicate effectively with all parties to ensure the smooth progress of the work.
First of all, the clerk needs to have good oral expression ability. Can clearly and accurately express their own meaning, and effectively communicate with doctors and patients. In addition, the clerk also needs to have certain listening and understanding ability, and be able to accurately understand the needs of doctors and patients.
Secondly, the clerk needs to have good written expression ability. Can accurately record the patient's condition and doctor's orders, and can prepare standard documents and reports.
In addition, the clerk also needs to have certain interpersonal skills. Be able to communicate and cooperate well with people with different backgrounds and needs, solve problems in work, and coordinate the interests of all parties.
4、 Organization and coordination capacity
The work of the ophthalmic hospital involves the cooperation of multiple links and posts, and the clerks need to have a certain ability of organization and coordination.
First of all, the clerk needs to be able to reasonably arrange the patient's visit time and the doctor's work arrangement to ensure that the hospital's work is carried out in an orderly manner.
Secondly, the clerk also needs to coordinate the cooperation between various departments to ensure that the examination and treatment of patients can be carried out smoothly.
In addition, clerks need to be able to properly handle emergencies and emergencies to ensure the normal operation of the hospital.
Summary
As a clerk of Shanghai New Vision Ophthalmology Hospital, you need to have professional quality, technical ability, communication ability, organization and coordination ability and other skills. At the same time, understanding medical knowledge, skillful use of office software, good oral and written expression ability, good interpersonal communication ability, and organization and coordination ability are all essential qualities of clerks. Only with these skills can the clerks be competent for the work of eye hospitals and provide efficient services for doctors and patients.
