What is the service attitude of Jiang Yi in Shanghai New Vision Eye Hospital?
As a well-known eye hospital, Shanghai New Vision Eye Hospital Jiangyi has always adhered to the patient-centered principle in terms of service attitude and provided high-quality medical services for patients. The following is a detailed introduction to Dr. Jiang Yi's service attitude from four aspects: doctor communication, waiting environment, operation arrangement and after-sales service.
1、 Doctor communication
As a senior doctor in New Vision Eye Hospital, Dr. Jiang Yi attaches great importance to communication with patients. During the initial diagnosis, he will listen to the patient's eye symptoms and history in detail, patiently ask questions and conduct a comprehensive examination. With strong affinity, clear language expression and comprehensive professional knowledge, he explained ophthalmic problems and treatment plans to patients, so that patients can fully understand their own situation.
In addition, Dr. Jiang Yi also attaches great importance to the timely communication of treatment progress. In the process of treatment, he will visit the patient regularly to inquire about the treatment effect, and adjust the treatment plan according to the feedback of the patient. His attitude of timely communication made patients feel very relieved and trusted.
In general, Dr. Jiang Yi has demonstrated excellent ability in communication, and can effectively communicate with patients, so that patients feel concerned and respected.
2、 Waiting environment
Shanghai New Vision Eye Hospital Jiangyi's medical environment is also very comfortable and humanistic. The internal facilities of the hospital are complete, spacious and bright, providing a comfortable waiting area and a comfortable medical environment for patients. The hospital's medical treatment process is also very smooth. Patients can go to the hospital on time according to their appointment time, without waiting for a long time. Such waiting environment greatly shortens the waiting time of patients and improves the efficiency of medical treatment.
In addition, the hospital also pays attention to privacy protection, providing private waiting areas for patients to ensure that patients' privacy is protected during the treatment process.
To sum up, Dr. Jiang Yi's hospital has done a very good job in the waiting environment, providing a comfortable, convenient and private environment for patients.
3、 Operation arrangement
For patients who need surgical treatment, Dr. Jiang Yi will provide them with detailed surgical arrangements. Before the operation, he will fully communicate with the patient, explain the process and risks of the operation to the patient, and answer the patient's questions. He will develop a personalized surgical plan according to the patient's condition and needs.
In terms of operation arrangement, Dr. Jiang Yi will fully consider the patient's schedule and operation effect. He will arrange the operation time reasonably according to the patient's wishes and actual conditions to ensure that the patient can get the best treatment effect.
In general, Dr. Jiang Yi considered the surgical arrangement thoroughly, paid attention to communication and understanding with patients, and provided safe and efficient surgical services for patients.
4、 After sales service
Doctor Jiang Yi of Shanghai New Vision Eye Hospital also excelled in post-operative after-sales service. He will personally ask patients about their recovery after surgery and provide them with necessary postoperative nursing guidance. If the patient has any questions or discomfort after the operation, he will also actively answer and provide corresponding help.
In addition, Dr. Jiang Yi will also conduct regular reexamination to communicate with patients about postoperative effects in time to ensure the quality and effect of postoperative rehabilitation. He showed a doctor's sense of responsibility and professionalism in after-sales service, which was well received by patients.
summary
Doctor Jiang Yi of Shanghai New Vision Eye Hospital has an excellent service attitude. He shows a professional and responsible attitude in doctor communication, waiting environment, operation arrangement and after-sales service. His services make patients feel concerned and respected, and receive professional guidance and help in the treatment process. Therefore, Dr. Jiang Yi and his hospital are the ideal choice for patients to seek medical treatment in the ophthalmology department.
