The consultation process of the special department of Shanghai New Vision Eye Hospital
The Special Clinic of Shanghai New Vision Eye Hospital is a specialized hospital focusing on the treatment of eye diseases, providing high-quality and personalized medical services for patients. The following is a detailed introduction to the treatment process of the special clinic of Shanghai New Vision Eye Hospital.
have an appointment with a doctor
First, patients need to contact the hospital by phone or online reservation system for registration. When registering, the patient needs to provide basic personal information, such as name, age, ID card number, etc., and describe the purpose and symptoms of the visit. The hospital receptionist will arrange an appropriate time period to make an appointment according to the patient's condition, so as to ensure that the patient can get medical treatment in time.
In order to improve the efficiency of medical treatment, patients can provide the hospital with relevant case data, such as medical records and optometry reports, when making an appointment for registration, so that experts can know the patient's condition in advance.
After the appointment is successful, the hospital will send a short message or call to inform the patient of the time and place of the visit, and remind the patient to go with the relevant documents and case data.
Visit Registration
After arriving at the hospital at the appointed time, patients need to register at the clinic reception. At the time of registration, patients need to show valid ID cards, patient cards, and medical insurance cards (if any). At the same time, patients need to fill in basic personal information, such as contact information and emergency contact person. The hospital will protect patients' personal privacy and ensure information security.
After the visit registration is completed, the patient will get a visit number and wait for a call.
Visit process
The patient waits for the doctor to call according to the medical number. When the doctor calls the patient's number, the patient needs to go to the designated consulting room for treatment.
In the consulting room, patients can describe their condition and symptoms in detail, and doctors will listen carefully and ask some related questions to understand the progress of their condition. The doctor may carry out some examinations and tests, such as vision examination, intraocular pressure measurement, etc., in order to more comprehensively assess the patient's eye health.
According to the examination results, the doctor will give a professional diagnosis and develop a personalized treatment plan. The doctor will explain the cause, development and treatment of the disease to the patient, and patiently answer the patient's questions.
Settlement and follow-up
After the visit, the patient needs to go to the settlement window for fee settlement. The hospital will formulate expenses according to the diagnosis and treatment items and medical insurance of patients, and provide corresponding invoices and reimbursement vouchers.
For patients who need long-term treatment or surgical treatment, the hospital will arrange follow-up after treatment. Patients can visit again regularly according to the doctor's suggestions to ensure the curative effect and recovery.
The consultation process of the special clinic of Shanghai New Vision Eye Hospital includes four main aspects: appointment registration, consultation registration, consultation process, settlement and follow-up. The hospital is committed to providing efficient and professional ophthalmic medical services to bring better visual health to patients.
Summary
Shanghai New Vision Ophthalmology Hospital has a very standardized and convenient consultation process. Patients can register by telephone or online appointment, and go to the hospital to register after the appointment is successful. In the consulting room, patients can describe their conditions in detail, and doctors will carry out corresponding examinations and tests, and develop personalized treatment plans. After the visit, the patient goes to the settlement window to settle the expenses, and can return to see the doctor on a regular basis. The Special Clinic of Shanghai New Vision Eye Hospital provides all-round visual health services for patients.
