How about the consulting service of Shanghai New Vision Eye Hospital?
Shanghai New Vision Eye Hospital is a large comprehensive ophthalmic hospital located in Huangpu District, Shanghai, which provides comprehensive ophthalmic diagnosis and treatment services. Its consulting services are excellent in many aspects, including patient consultation channels, professional knowledge transfer, communication skills and service quality. The following describes its consulting services from these aspects.
1、 Diversified consultation channels
Shanghai New Vision Eye Hospital provides a variety of consultation channels to facilitate patients to obtain professional opinions at any time. First, patients can consult through the hospital's official website, which provides detailed department introductions, doctor teams, diagnosis and treatment projects and other information, as well as online message and consultation functions. In addition, the hospital also has a 24-hour telephone hotline, where patients can consult doctors by telephone to answer questions. In addition, the hospital also has WeChat official account and APP, through which patients can learn the latest hospital news and popular science knowledge, and communicate with doctors online.
At the same time, the hospital also opened an outpatient consultation window, where patients can go to the hospital for consultation in person. The hospital provides patients with comfortable waiting environment and professional consultants, so that patients can get the most accurate and timely answers.
2、 Transfer of professional knowledge
The doctor team of Shanghai New Vision Eye Hospital has rich clinical experience and professional knowledge, and can provide authoritative and professional ophthalmic consulting services to patients. In consultation, doctors focus on transferring relevant knowledge to patients, including disease prevention, diagnosis and treatment methods, surgical risks and postoperative care. Doctors will use vivid language, pictures and other auxiliary tools to help patients better understand eye diseases and treatment plans.
In addition, the hospital also regularly carries out public lectures and health lectures to convey popular science knowledge to patients and the public. These lectures covered many fields such as common ophthalmic diseases, seasonal ophthalmic diseases, and children's ophthalmic health care, helping patients better understand and prevent ophthalmic diseases.
3、 Good communication skills
Shanghai New Vision Eye Hospital focuses on doctor-patient communication, and doctors have good communication skills. Doctors can carefully listen to patients' questions and opinions in consultation, ask patients' conditions in detail, and give patient answers. Doctors can explain complex medical terms in easy to understand language to avoid confusion caused by difficult understanding of terms. Doctors also encourage patients to ask questions to ensure that patients have a comprehensive understanding of the treatment plan and surgical risks.
In addition to the communication between doctors, the hospital also pays attention to the communication between doctors, nurses and technicians. The doctor will convey the patient's condition and treatment requirements in detail to ensure that each key person can understand and perform their duties. This kind of good internal cooperation can better guarantee the quality of diagnosis and treatment of patients.
4、 High quality service
Shanghai New Vision Eye Hospital takes patients as the center and always maintains first-class service quality. The consulting service team of the hospital is well trained, has a friendly and enthusiastic working attitude, and can answer patients' questions in a timely and accurate manner. At the same time, the hospital provides customized comprehensive diagnosis and treatment programs to help patients choose the most suitable treatment methods.
The hospital also pays attention to privacy protection, and the patient's personal information is strictly confidential during the consultation process. The hospital's diagnosis and treatment facilities and environment are advanced and perfect, providing patients with comfortable medical experience.
Summary
Shanghai New Vision Ophthalmology Hospital has performed well in consulting services in many aspects. Through diversified consultation channels, patients can easily obtain professional opinions. The doctor team has rich clinical experience and professional knowledge, and can transfer authoritative and professional ophthalmic knowledge to patients. Good communication skills have established a good interaction between doctors and patients, and patients can fully understand the condition and treatment plan. The hospital always focuses on patients and provides high-quality service.
