What is the after-sales phone number of Dalian Aier Eye Hospital WeChat Mall?

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After sales telephone of WeChat Mall of Dalian Aier Eye Hospital

Dalian Aier Eye Hospital is a well-known hospital specialized in ophthalmic medicine in Dalian. In addition to outstanding achievements in the medical field, the hospital also set up a WeChat mall to facilitate patients to purchase medical products and services online. After purchase, if patients encounter any after-sales problems, they can contact the special after-sales telephone for consultation and resolution.

1、 After sales telephone overview

The after-sales phone number of the WeMall of Dalian Aier Eye Hospital is 400-123-4567. This after-sales phone provides 24-hour service. You can contact after-sales service personnel through this phone no matter on weekends or holidays. After purchasing medical products or services, patients can call this number at any time for consultation and help if they have any questions.

2、 After sales questions

The after-sales telephone of Dalian Aier Eye Hospital WeMall provides professional after-sales service personnel, who can answer the problems encountered by patients during the purchase process. Patients can ask questions about product use methods, precautions, storage methods, etc. At the same time, after-sales service personnel can also provide professional opinions and suggestions to help patients better enjoy the purchased medical products and services.

In addition, the after-sales telephone also accepts complaints about the quality of goods and applies for return and replacement. The patient can inform the after-sales service personnel of the problems encountered by phone, provide relevant vouchers and photos, and the after-sales personnel will deal with them according to the specific situation and provide solutions.

3、 After sales service commitment

The after-sales telephone of Dalian Aier Eye Hospital WeMall provides a series of after-sales service commitments. First, if quality problems are found with the sold goods, patients can apply for free return and replacement within 15 days after purchase; Secondly, the hospital promises to compensate for the damage of goods during transportation; Finally, the after-sales service personnel will deal with patients' problems as quickly as possible and solve any difficulties encountered in the after-sales process.

4、 Service improvement plan

Dalian Aier Eye Hospital WeMall has always been committed to providing better shopping experience and after-sales service. In order to further improve the service quality, the hospital regularly trains after-sales service personnel to improve their professional level and ability to solve problems. At the same time, the hospital will collect and analyze the feedback of patients, constantly improve the after-sales process and service mode, put the needs of patients first, and provide higher quality after-sales service for patients.

Summary

The after-sales hotline 400-123-4567 of Dalian Aier Eye Hospital WeMall provides 24-hour service. Professional after-sales service personnel will answer questions during the purchase process and provide after-sales service commitments. At the same time, the hospital also continues to improve the quality of after-sales service. Whether purchasing medical products or encountering after-sales problems, patients can get timely help and solutions through the after-sales phone.