How does Wuhan Aier Eye Hospital brush medical insurance more conveniently?
Medical insurance card swiping is one of the important steps for modern hospitals to seek medical treatment. For patients, the smooth completion of medical insurance card swiping means that they can enjoy the reimbursement treatment of medical insurance. However, sometimes the process of brushing medical insurance is cumbersome, which bothers patients. In response to this problem, Wuhan Aier Eye Hospital proposed a series of measures to make medical insurance more convenient and fast.
Optimize the process of swiping medical insurance cards
In order to improve the efficiency of medical insurance card swiping, Wuhan Aier Eye Hospital optimized the process of medical insurance card swiping. First of all, the hospital has set up a special medical insurance window in the clinic hall to divert medical insurance card swiping affairs and avoid confusion with on-site registration, payment and other links. Secondly, the hospital introduced digital equipment, and set up a self-service card reader in the hall. The patient only needs to insert the medical insurance card into the card reader and follow the prompts to complete the card reader process. The implementation of these measures has effectively reduced the waiting time of patients and improved the efficiency of medical treatment.
In addition, the hospital also opened online card service through cooperation with the medical insurance department. Patients only need to log in to the hospital's official website or mobile APP, and input their personal information and medical insurance card number online to complete the card swiping process. This method is not only convenient and fast, but also can avoid patients waiting in line to swipe their cards in the hospital.
Improve the medical insurance reimbursement process
In order to make medical insurance reimbursement more convenient for patients, Wuhan Aier Eye Hospital has improved the medical insurance reimbursement process. First of all, the hospital has established a real-time data docking mechanism with the medical insurance department to update the medical expense information of patients in time to ensure the accuracy of reimbursement information. Secondly, the hospital has implemented the electronic medical record system to make the medical information electronic, so that patients can submit reimbursement materials online. In addition, the hospital has also opened the reimbursement appointment service, so that patients can make an appointment for reimbursement in advance to reduce the waiting time.
In addition, in order to facilitate patients to query the reimbursement progress, the hospital has opened a medical insurance reimbursement query platform, where patients can query the reimbursement progress through mobile phone or computer login platform, avoiding frequent consultations with patients in the hospital.
Providing medical insurance consulting services
Wuhan Aier Eye Hospital provided medical insurance consulting services for patients with insufficient understanding of medical insurance policies. The hospital has set up a special medical insurance consultation window, where patients can go to the consultation window to learn about medical insurance policies, medical insurance reimbursement and other issues. In addition, the hospital also regularly organizes lectures on medical insurance knowledge to improve patients' awareness of medical insurance and help patients better enjoy medical insurance benefits.
Strengthen medical insurance management
In order to ensure the normal operation of medical insurance card swiping, Wuhan Aier Eye Hospital has strengthened medical insurance management. First of all, the hospital has established the standard of medical insurance card swiping process, defined the responsibilities of each link, and avoided the problem of medical insurance card swiping caused by improper operation of personnel. Secondly, the hospital strengthened the training of medical insurance personnel to improve their understanding and operational skills of medical insurance policies. In addition, the hospital also strengthened the communication and cooperation with the medical insurance department to understand the adjustment and change of medical insurance policies in a timely manner, so as to ensure that the hospital's operations meet the requirements of medical insurance.
Through the above measures, Wuhan Aier Eye Hospital has made the medical insurance card swiping more convenient and faster, and improved the patient's medical experience. Patients only need to operate according to the process provided by the hospital to successfully complete the medical insurance card swiping and enjoy the benefits of medical insurance. It is believed that with the continuous progress of science and technology and the continuous improvement of hospital management, the process of medical insurance card swiping will be more convenient and provide better services for patients.
