Refund process of registration in Wuhan West China Eye Hospital
Wuhan West China Eye Hospital is a professional eye hospital, providing ophthalmic diagnosis and treatment services for the majority of patients. During the visit, sometimes the patient may need to register for refund. Next, we will introduce the refund process of Wuhan West China Eye Hospital registration in detail.
1. Refund application
If the patient needs to refund after registration, he/she needs to go through the refund procedure in the financial department of the hospital first. The patient needs to bring the registration form and personal valid ID card to the consulting window of the financial department to apply for a refund to the staff.
The staff will check the patient's personal information and registration records, and fill in the refund application form. The patient needs to provide a complete reason for refund, such as wrong department, cancellation of visit, etc. At the same time, the patient also needs to fill in the bank account information, including the bank of deposit, card number, etc., which is used to directly transfer the refund amount to the patient's bank account.
After ensuring the accuracy of the application information, the staff will start to handle the refund procedure and provide the patient with relevant refund vouchers, such as refund receipts or receipts.
2. Refund audit
The refund application form will be submitted to the head of the finance department for review. The supervisor will check the refund reason, personal information and registration record submitted by the patient and compare them with the data in the system.
The audit results are usually given within 1 working day. If approved, the registration fee paid by the patient will be returned according to the bank account information filled in the application form. If there is a problem or the information is incomplete, the supervisor will contact the patient for additional materials or information and review again.
3. Refund processing
Once the refund is approved, the financial department will process the refund according to the bank account information provided by the patient and in combination with the hospital's financial system.
Normally, the refund amount will be returned to the patient's bank account within 5 working days. The patient can contact the bank to check the status of payment, so as to ensure that the refund is received.
4. Confirmation of refund result
After the refund processing is completed, the patient can confirm the refund result according to his own personal situation. The patient can go to the consultation window of the financial department of the hospital to provide a refund voucher (such as a refund receipt or receipt), and the staff will query the refund results.
If the refund is received, the patient can check the refund amount through the bank daily record or online banking, and confirm whether it is consistent with the amount on the refund voucher.
Summary
The refund process of Wuhan West China Eye Hospital registration roughly includes four aspects: application, review, processing and result confirmation. The patient needs to go to the financial department to apply for a refund, fill in the relevant forms and provide bank account information. The refund application will be processed after being reviewed by the supervisor. After processing, the patient can confirm the refund result.
The above is a detailed description of the refund process of Wuhan West China Ophthalmology Hospital registration, and patients can follow the above steps when handling refunds.
