Problems in the property of Guangzhou Eye Hospital
As a well-known ophthalmic hospital, Guangzhou Eye Hospital provides high-quality ophthalmic services for the majority of patients. However, in terms of property management, Guangzhou Eye Hospital has some problems that affect the normal operation of the hospital. The following will elaborate on these issues from four aspects.
Equipment maintenance is not timely
First of all, Guangzhou Eye Hospital has the problem of untimely equipment maintenance. The equipment of the ophthalmic hospital is an important tool for ophthalmic diagnosis and surgery, which is very important for patients. However, due to poor property management, some equipment has not been timely maintained for a long time in the use process, resulting in frequent equipment failures. This not only increases the workload of doctors, but also brings unnecessary troubles to patients.
In addition, in terms of equipment maintenance, the response speed of the property company is not fast enough, resulting in too long equipment failure processing time. This affects the operation efficiency of the hospital, prolongs the waiting time of patients, and seriously affects the medical experience of patients.
In addition, there are potential safety hazards due to untimely equipment maintenance. Ophthalmic surgery has high requirements on the environment. If the equipment is not maintained in time, it may cause accidents and pose a potential threat to the safety of hospitals and patients.
Incomplete sanitary environment management
Secondly, the health environment management of Guangzhou Eye Hospital is incomplete. A hospital is a place for patients to recover, and a good sanitary environment is an important condition to ensure medical quality and patient safety. However, due to inadequate property management, the health status of the hospital is not optimistic.
First of all, the public area of the hospital was not cleaned in time, and there was a dead corner in the sanitary corner. For example, garbage and dust often accumulate in corridors, waiting areas and toilets, which not only affects the overall image of the hospital, but also leaves a bad impression on patients. At the same time, it also increases the risk of the spread of bacteria and infectious diseases, posing a threat to the health of patients.
Secondly, the cleanliness of private consulting rooms and operating rooms in hospitals also needs to be improved. As the property management is not strict, the sanitation in these areas can not be effectively controlled and supervised, which is likely to lead to cross infection and iatrogenic infection.
In general, the hospital's health environment management is not thorough, which has seriously affected the hospital image and patient health, so property management needs to be strengthened.
Incomplete safety facilities
In addition, the safety facilities of Guangzhou Eye Hospital are imperfect. Hospitals are public places, and the improvement of safety facilities is an important guarantee for the safety of patients and employees. However, due to the negligence of property management, there are some hidden dangers in the safety facilities of hospitals.
First of all, the fire fighting equipment in the hospital is not well maintained. Problems such as occupied fire passages and expired fire extinguishers often occur. This brings potential risks to the fire safety of hospitals. Secondly, in the process of circuit design and use in the hospital, there are some potential safety hazards, such as aging of wire insulation, overload of socket, etc.
Due to the imperfection of these safety facilities, once an accident occurs, the consequences will be unimaginable. Therefore, the property management company should strengthen the maintenance and management of safety facilities to ensure the personal safety of patients and employees.
Dilution of service awareness
Finally, the property management of Guangzhou Eye Hospital has the problem of weakening service awareness. Property management is an important part of providing high-quality services for patients and hospitals. However, some property management personnel have a weak sense of service and indifferent attitude.
First of all, the working efficiency of property management personnel is not high, and they cannot respond and solve the needs and problems of patients in a timely manner. This has caused a lot of inconvenience to patients and damaged the reputation of the hospital. Secondly, some property management personnel have poor service attitude, are not enthusiastic enough, and are impatient with patients' problems. This makes patients feel disrespected and cared for in the process of medical treatment in the hospital.
Therefore, the property management of Guangzhou Eye Hospital should strengthen the training and management of employees and improve service awareness to better meet the needs of patients and improve the overall service level.
summary
To sum up, the property of Guangzhou Eye Hospital has problems in equipment maintenance, health environment management, safety facilities and service awareness. In order to ensure the normal operation of the hospital and improve the medical experience of patients, the hospital should strengthen property management, optimize service processes, improve property facilities and staff quality, and ensure that the hospital's property management reaches a higher level.
