How to effectively grab the number in Guangzhou Eye Center?
As an eye hospital with considerable strength and reputation, Guangzhou Eye Center is faced with a large number of patient consultation and registration requests every day. In order to meet the needs of patients and improve the efficiency of medical treatment, the hospital has adopted an effective number grabbing system. The following details how Guangzhou Ophthalmology Center effectively grabs the number from four aspects: appointment method, time of grabbing the number, medical voucher and appointment fee.
1、 Appointment method
In order to facilitate the appointment and registration of patients, Guangzhou Eye Center provides a variety of appointment methods. First of all, patients can make an online appointment through the hospital's official website or mobile APP, and only need to fill in personal information and visit time to complete registration. Secondly, the hospital has set up a telephone appointment hotline, where patients can call the hotline, and customer service personnel will make an appointment for them. In addition, the hospital also set up an on-site appointment window to facilitate patients who are not good at using the network and telephone to come to handle registration procedures.
Through a variety of appointment methods, Guangzhou Eye Center provides convenient and flexible registration channels for patients, effectively improving the success rate and efficiency of registration.
2、 Number grabbing time
In order to meet the appointment needs of patients fairly and impartially, Guangzhou Ophthalmology Center has set up a reasonable number grabbing time. The number grabbing time every day is from 8 a.m. to 10 p.m., which includes multiple time periods for patients to choose. In order to reduce the congestion of the registration system, the hospital scattered the rush time period in the entire appointment cycle, so that patients can choose the rush time according to their personal schedule.
The reasonable setting of the rush time effectively avoided the system collapse and booking difficulties caused by the concentrated influx of patients, which is conducive to improving the success rate of registration.
3、 Visit voucher
In order to facilitate the smooth treatment of patients, Guangzhou Eye Center has adopted the way of medical treatment voucher. After successful appointment and registration, the patient will get an electronic voucher containing the time, place and doctor information of the visit. Patients can go to the hospital to go through medical procedures on the day of treatment through mobile phone APP or printed vouchers.
The use of the visit voucher facilitates the preparation of patients before their visit, reduces unnecessary waiting time, and speeds up the visit process.
4、 Appointment fee
In order to encourage patients to visit at the time of appointment, Guangzhou Eye Center charges a certain fee for appointment registration. The patient needs to pay a certain registration fee when making an appointment, and the specific amount depends on the level of the visiting department and doctor. The collection of such appointment fees can effectively prevent patients from breaking an appointment without reason and disorderly registration, and ensure the rational use of medical resources.
At the same time, the hospital also fined the patients who made an appointment but failed to see the doctor on time, which not only encouraged the patients to see the doctor on time, but also reduced the phenomenon of breaking the appointment.
summary
Guangzhou Ophthalmology Center has effectively improved the efficiency and success rate of registration through a variety of appointment methods, reasonable rush time, medical vouchers and appointment fee strategies. Patients can make an appointment for registration through the website, telephone and on-site window. The time for grabbing the registration is set reasonably, and the convenient medical voucher and fee collection policy encourage patients to visit on time.
Through the above measures, Guangzhou Eye Center has provided efficient and convenient registration services for patients, making it easier for patients to obtain high-quality ophthalmic medical resources.
