Demand of scalper users in Guangzhou Eye Center
As a well-known eye hospital in Guangzhou, Guangzhou Eye Center has attracted a large number of patients. However, due to its reputation and resource advantages, the hospital has also attracted some scalper users. These scalper users often obtain medical resources by improper means, which has a certain impact on the normal medical services of Guangzhou Eye Center. Therefore, it is necessary for us to understand the real needs of scalper users and take corresponding measures to deal with them.
Demand 1 of scalper users: obtain limited number source
For scalper users, the most urgent need is to obtain the limited number of sources from hospitals. They usually obtain information through various channels, including network platforms, networks, black markets, etc. The goal of scalper users is to obtain high-value signal sources for sale to patients who need medical treatment.
In order to meet the needs of patients, Guangzhou Eye Center can consider increasing the number of signal sources to reduce the market space for scalper users. In addition, hospitals can also provide reliable information services through cooperation with legal channels to avoid patients being cheated by criminals.
Demand II of scalper users: scalping medical resources
In addition to obtaining ID sources, scalper users often resell medical resources, such as treatment courses, surgery, etc. These resources are often urgently needed by patients, but they are in short supply due to the shortage of hospital resources.
Guangzhou Ophthalmology Center can consider formulating relevant regulations to explicitly prohibit the reselling of medical resources, strengthen supervision and law enforcement, regularly patrol online trading platforms through Internet technology and manual means, and trace and ban accounts involving the reselling of medical resources. At the same time, Guangzhou Eye Center can strengthen patient education, improve patients' right to know and medical ability, and reduce the phenomenon of seeking help from scalper users due to lack of trust.
Demand 3 of scalper users: speed up the medical treatment process
Due to the limited medical resources in Guangzhou Eye Center, the time for patients to make appointments is often longer. This gives scalpers the opportunity to make huge profits by taking advantage of loopholes. In order to meet the needs of such users, they will pay high fees to obtain faster access to medical services.
Guangzhou Ophthalmology Center can consider improving service efficiency, optimizing medical procedures and reducing patient waiting time. For example, we can introduce advanced medical equipment, increase the number of doctors, strengthen coordination and communication, and improve the efficiency of reception. At the same time, the hospital can also provide more service windows, increase the visiting time, and divert the pressure of visiting.
Demand IV of scalper users: responding to price fluctuations
In the case of limited medical resources, scalper users often cause price fluctuations of medical resources by means of speculation and market manipulation. They often buy ID sources during peak hours and resell them during low peak hours to obtain high profits.
Guangzhou Ophthalmology Center can formulate differentiated charging policies, such as charging higher fees for account sources in peak hours and reducing prices for account sources in low peak hours. Flexible price adjustment can effectively curb the behavior of scalper users.
Summary
After analyzing the demand of scalper users in Guangzhou Eye Center, we found that their demand mainly focused on obtaining limited number sources, reselling medical resources, accelerating the medical treatment process and responding to price fluctuations.
In order to respond to the needs of scalper users, Guangzhou Eye Center can reduce the impact of scalper users on hospital operations by increasing the number of sources, strengthening supervision and law enforcement, optimizing medical procedures and differentiated charges.
Finally, Guangzhou Eye Center can provide more equitable medical services, meet the real needs of patients, maintain medical order, and enhance the reputation and credibility of the hospital.
