How does Guangzhou Zhongshan Eye Hospital treat the black?
As a well-known ophthalmic hospital, Guangzhou Zhongshan Eye Hospital has always been adhering to the purpose of providing high-quality ophthalmic medical services for patients. However, in recent years, some people have questioned the diagnosis and treatment prices and medical expenses of Zhongshan Eye Hospital, believing that there are sky high medical prices and black hearted behaviors. So, if you think Zhongshan Eye Hospital is dark, how should you treat it? I will elaborate from several aspects below.
Transparent and open medical expenses
As a public hospital, Zhongshan Eye Hospital should adhere to laws and regulations and make medical expenses information public and transparent. First of all, hospitals can set up bulletin boards to clarify and publicize the cost standards of various examinations, treatments and operations. Secondly, the hospital can establish a medical record management system to record the medical expenses of each patient in detail and provide them to patients for inquiry in a timely manner. In addition, hospitals can also publish medical expense policies and information through official websites, social media platforms and other channels, so that patients can clearly understand their medical expenses.
Zhongshan Eye Hospital can also establish public channels for medical insurance payment and reimbursement information through cooperation with medical insurance departments. Patients can query their medical insurance payment through the website or mobile application of the medical insurance department to ensure the openness and transparency of the use of medical insurance funds.
Establish price supervision mechanism
Zhongshan Eye Hospital can establish a price supervision mechanism to strengthen the supervision and management of medical expenses. First, the hospital can set up an independent price supervision department, which is responsible for formulating medical expense standards and supervising the implementation of medical expenses. Secondly, hospitals can establish a price supervision and reporting system to encourage patients and medical staff to actively report suspected nefarious behaviors and overpriced medical treatment. At the same time, the hospital should protect the reporting behavior and ensure the legitimate rights and interests of the informant.
In addition to internal supervision, Zhongshan Eye Hospital can also cooperate with relevant regulatory departments to strengthen external supervision of medical expenses. Joint law enforcement was carried out with the market supervision department and the health department to crack down on those suspected of nefarious behavior and high price medical treatment.
Strengthen medical quality management
Zhongshan Eye Hospital can enhance patients' trust and satisfaction to the hospital by strengthening medical quality management. First of all, hospitals can strengthen the medical quality evaluation system, and regularly conduct performance appraisal and medical quality inspection on medical personnel. Secondly, the hospital can establish and improve the medical error reporting and handling mechanism to correct and deal with medical errors in a timely manner. In addition, the hospital can also implement a medical dispute mediation mechanism to resolve patients' complaints and disputes in a timely manner.
Increase social supervision
Zhongshan Eye Hospital can actively cooperate with all sectors of society to strengthen social supervision and jointly manage the problems existing in the hospital. First of all, the hospital can establish a patient satisfaction survey mechanism, regularly conduct satisfaction surveys on patients, and listen to the opinions and suggestions of patients. Secondly, the hospital can cooperate with the media to carry out special reports on the exposure of overpriced medical treatment and nefarious behavior, which has aroused widespread concern and concern of the society. In addition, the hospital can cooperate with non-governmental organizations and social public welfare organizations to jointly carry out public welfare activities and free clinic activities to improve the image and reputation of the hospital in the society.
To sum up, if you think Guangzhou Zhongshan Ophthalmology Hospital is very dark, the key to governance is to make medical expenses transparent and open, establish a price supervision mechanism, strengthen medical quality management and increase social supervision. Only through the efforts of all parties can the healthy development of the medical industry be achieved and better medical services be provided for patients.
