Details of the beaten case of Guangzhou ophthalmologist
Recently, a doctor was beaten in an ophthalmic hospital in Guangzhou, causing widespread concern and discussion. It is reported that when the doctor performed an eye operation on a patient, the patient was excited and vented his dissatisfaction to the doctor because the operation result was not as good as the patient expected. In the end, the situation was out of control, which led the patient to attack the doctor and hurt the doctor to a certain extent.
First of all, we need to be clear that the beating of doctors is not an individual case. In the past few years, similar cases have occurred frequently throughout the country. The occurrence of this case reminds us again that the problem of ensuring the safety of doctors still exists.
Improve the quality of doctor-patient communication
In order to reduce the contradictions and disputes between doctors and patients, it is very important to improve the quality of doctor-patient communication. First of all, doctors should pay attention to the skills of speech expression and emotional control. They need to treat patients with patience, care and respect, and answer their questions and anxieties. In addition, doctors can also improve patients' understanding and recognition of the medical process and reduce misunderstanding and dissatisfaction by holding lectures, carrying out science popularization activities and other ways.
At the same time, the patient should also actively cooperate with the doctor's treatment, trust and respect the doctor's professional ability. They can actively seek explanations and suggestions from doctors and maintain a positive attitude. Only by establishing the doctor-patient relationship of mutual trust can we effectively prevent the occurrence of doctor-patient conflict.
Strengthen hospital security measures
In order to ensure the safety of doctors, hospitals should strengthen security measures. First, hospitals can increase the number of security personnel, strengthen their training, and improve their ability to respond to emergencies. Secondly, the hospital can install monitoring equipment in key parts to monitor the dynamics inside and outside the hospital in real time, so as to find and deal with potential security risks as soon as possible.
In addition, the hospital can also improve the medical environment and enhance the comfort and convenience of patients. More humanistic services and efficient medical procedures can reduce patients' dissatisfaction, thus reducing the probability of doctor-patient conflict.
The law protects the rights and interests of doctors
Finally, the government should take more effective measures to protect the rights and security of doctors. Strengthen the mediation and handling of medical disputes, and establish a sound medical dispute handling mechanism. At the same time, the behavior of maliciously harming medical personnel should be severely punished according to law, so that the violators should pay their due price.
In addition, relevant laws and regulations need to be improved to clarify the rights and responsibilities of doctors. By strengthening the legal binding force, doctors' rights and security in work can be better protected.
Summary
In order to ensure the safety of doctors, we need to improve the quality of doctor-patient communication, strengthen hospital security measures and protect the rights and interests of doctors by law. Only through the joint efforts of the whole society can we create a safe and harmonious medical environment, ensure that doctors can work with ease and provide quality medical services.
