Medical treatment process of Guangzhou Eye Hospital of Southern Medical University
Guangzhou Eye Hospital of Southern Medical University is a professional eye hospital in Guangzhou. With advanced equipment and rich experience, it provides high-quality eye medical services for patients. The following is a detailed introduction to the hospital's treatment process.
have an appointment with a doctor
First, patients need to make an appointment in advance. You can make an appointment through the hospital's official website, telephone booking platform or directly to the hospital's front desk. When making an appointment, you need to provide basic personal information and chief complaint symptoms, and select the appropriate department for registration. The hospital provides two online and offline registration methods for patients to choose.
After the appointment is made successfully, the hospital will send a short message or phone call to inform the patient of the visit time and department. The patient can go to the hospital with the appointment number and ID card for further treatment.
Visit Registration
When patients arrive at the hospital, they need to go to the medical registration office of the relevant department for registration. Patients need to provide their ID cards, appointment numbers and medical records (if any). The registry staff will check the information and arrange the visit process.
After registration, the patient will get a visit card with the basic information of the patient and the department and doctor to be visited. The patient needs to keep the medical card properly for subsequent visits.
Visit process
According to the patient's appointment department, the staff will guide the patient to the corresponding department for treatment. When waiting in the department, patients can view the call information on the electronic display screen to understand their own order of visit.
When it is the patient's turn to see a doctor, the doctor will make a detailed inquiry and examination according to the condition. The patient can take the initiative to ask the doctor questions, and the doctor will patiently answer them. If necessary, the doctor may ask the patient to carry out some further examinations in order to make an accurate diagnosis.
After the diagnosis, the doctor will formulate a treatment plan according to the patient's condition and explain to the patient in detail, including medication, surgery and other specific contents. The patient can ask the doctor questions to understand the treatment effect, precautions and follow-up follow-up time.
Settlement Departure
After the end of the visit, the patient needs to go to the settlement office for expense settlement. The hospital provides two methods: self-service machine and window settlement. Patients can choose the appropriate settlement method according to their own conditions and pay according to the expense list issued by the doctor.
After the payment is completed, the staff will provide paper invoices and drug lists. Patients can purchase corresponding drugs at the hospital pharmacy with invoices and drug lists.
Finally, patients can use their medical cards to go through the procedures of leaving hospital. If you need to go back to the doctor or issue a sick leave certificate, you can consult the doctor or relevant staff and complete the corresponding procedures according to the guidelines.
Summary
The medical treatment process of Guangzhou Eye Hospital of Southern Medical University can be summarized as: appointment registration, medical treatment registration, medical treatment process and settlement. Through the above process, patients can successfully go to eye care and obtain professional medical services. The hospital pays attention to patients' experience, and provides two online and offline registration methods, self-service checkout machine and window settlement methods to provide convenient and comfortable medical environment for patients.
