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What user pain points have been solved by the Guangzhou transformation project of Preh Ophthalmology?

What user pain points have been solved by the Guangzhou transformation project of Preh Ophthalmology?

What user pain points have been solved by the Guangzhou transformation project of Preh Ophthalmology?

The Guangzhou Reconstruction Project of Preh Ophthalmology is a reconstruction and upgrading project carried out by Guangzhou Preh Ophthalmology Hospital. Through the introduction of advanced medical equipment, the construction of modern medical environment and the optimization of medical service process, the project effectively solved a series of pain points faced by users in the process of medical treatment. This article will elaborate from four aspects: improving the efficiency of diagnosis and treatment, improving the quality of medical service, providing a more comfortable medical environment and promoting medical technology innovation.

Improve diagnosis and treatment efficiency

First of all, Pratt&Whitney Eye Guangzhou Reconstruction Project has improved the diagnosis and treatment efficiency by introducing advanced ophthalmic medical equipment. In the traditional ophthalmic diagnosis and treatment process, patients need to carry out multiple medical records and ophthalmic examinations, which takes a long time. The project has introduced automatic ophthalmic equipment, which can realize one-stop inspection and effectively shorten the time for patients to seek medical treatment. Patients only need to complete a variety of examinations in one room, avoiding the trouble of shuttle and time waste, and greatly improving the efficiency of medical treatment. Secondly, after the project transformation, Preh Eye Hospital has also introduced an online appointment registration system to facilitate patients to make an appointment in advance and queue up to get their number. Patients only need to select the time and department of treatment through mobile phone applications or websites, avoiding the time and trouble of waiting in line in the hospital. This way not only improves the efficiency of patients' treatment, but also reduces the pressure of the hospital's flow of people. In addition, the project has also established an electronic medical record system to realize the electronic management of medical information. The patient's medical record information can be stored, transmitted and shared in real time, avoiding the problem of reading and losing the traditional paper files, greatly improving the working efficiency of doctors, and also facilitating the patient's return visit and referral.

Improve the quality of medical services

The Guangzhou Reconstruction Project of Preh Ophthalmology also focuses on improving the medical service quality of the hospital. First of all, the project has improved the medical level of the hospital by training the professional skills of medical staff. The hospital improves the professional knowledge and clinical skills of medical staff by organizing various training courses, academic exchanges and other ways to ensure that the hospital's medical services reach the international level. Secondly, the hospital set up ophthalmic health lectures and free clinic activities, provided various health education and health consulting services, and improved patients' awareness of ophthalmic health and prevention awareness. Through these activities, the Guangzhou Reconstruction Project of Preh Ophthalmology provided patients with more comprehensive care and services, and improved patient satisfaction and medical experience. In addition, the hospital has also developed a sound complaint handling mechanism and condition tracking system to timely solve patients' complaints and doubts, and conduct a return visit and tracking after patients leave the hospital to ensure that patients' conditions are paid attention to and treated in a timely manner.

Provide a more comfortable medical environment

The Guangzhou Reconstruction Project of Preh Ophthalmology is also committed to providing a more comfortable and warm medical environment. The project has comprehensively upgraded the decoration of the hospital, creating a comfortable medical hall, professional medical departments and warm wards, providing a warm and quiet medical environment for patients. In addition, the hospital has also built family rest areas and children's recreation areas to meet the needs of patients and family members. The patient's family members can wait in the rest area to relieve anxiety; A variety of children's entertainment facilities are set up in the children's playground, so that small patients can fully relax and have fun while waiting.

Promote medical technology innovation

The Guangzhou Reconstruction Project of Preh Ophthalmology focuses on promoting medical technology innovation. The hospital introduced advanced ophthalmic examination and treatment equipment in the process of transformation, which increased the technical strength of the hospital. The hospital also actively participates in ophthalmic research and academic exchanges, constantly weeding out the old to bring forth the new, and provides more advanced diagnosis and treatment methods and technologies for patients. In addition, the hospital has also carried out a number of clinical research and new drug trials to actively promote the innovation and transformation of medical technology. Through cooperation with well-known hospitals and scientific research institutions at home and abroad, the Guangzhou Reconstruction Project of Preh Ophthalmology can grasp the latest research achievements and technical progress in time to provide better diagnosis and treatment programs for patients. To sum up, the Guangzhou Reconstruction Project of Preh Ophthalmology successfully solved the pain points faced by patients in the process of medical treatment by improving the diagnosis and treatment efficiency, improving the quality of medical services, providing a more comfortable medical environment and promoting medical technology innovation. The implementation of this project has brought more convenient, efficient and intimate medical experience to the ophthalmic patients in Guangzhou.
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