How to quickly query the medical records of Guangzhou Zhongshan Ophthalmology Center
Guangzhou Zhongshan Ophthalmic Center is a professional ophthalmic hospital, providing high-quality ophthalmic medical services. If you need to query your own or family's medical records, here are some ways to quickly query the medical records of Guangzhou Zhongshan Eye Center.
1. Online query
Guangzhou Zhongshan Ophthalmology Center provides convenient online query service. You can quickly query the medical record information by logging in through the hospital's official website or mobile APP and filling in the relevant information according to the prompts.
First of all, please ensure that you have completed the procedures for electronic registration of medical records in the hospital. If not, please contact the customer service center of the hospital in advance for consultation and guidance.
Using the online query function, you can easily obtain the following information:
a. Basic information of medical record: including the patient's name, age, gender and other basic information.
b. Medical record diagnosis: including the information of the visiting department, diagnosis result, diagnosis doctor, etc.
c. Examination results: including fundus examination, vision examination and other examination results.
2. Hospital window query
If you are not convenient to use the online query function, you can go to the window of Guangzhou Zhongshan Eye Center to query the medical records.
When you go to the hospital window for inquiry, please take your valid ID card and medical card to the designated window for processing. Hospital staff will help you query and print medical records according to the information you provide.
When querying in the window, please pay attention to the following:
a. Try to avoid going during peak hours to avoid waiting in line for too long.
b. If you need help, please cooperate with the hospital staff to provide accurate patient information so that you can query the medical records more quickly.
c. If you can't go there in person, you can also entrust others to carry your valid ID card and power of attorney.
3. Telephone inquiry
If you are inconvenient or unfamiliar with online query or window query, you can also check the medical records of Guangzhou Zhongshan Ophthalmology Center by phone.
Call the hospital hotline to provide their own patient information and relevant diagnosis and treatment information, communicate with the hospital customer service personnel, and indicate the purpose and needs of the inquiry. The hospital customer service staff will provide you with the query results and inform you of the subsequent operations.
Please pay attention to the following items when making telephone inquiries:
a. Ensure that accurate personal information is provided to avoid inaccurate query results or failure to query due to information errors.
b. Communicate with the customer service personnel in a timely manner to clearly express the query requirements, so that the hospital can help you better query the medical records.
c. If necessary, the customer service personnel can be consulted about the copying and verification of medical records and other related matters.
4. Ask for medical treatment
If you forget to query the medical record or need to obtain the previous medical record information during the visit, you can directly ask for the relevant medical record in the visiting department of Guangzhou Zhongshan Eye Center.
Please pay attention to the following items when asking for medical records:
a. When seeking medical treatment, please ask the doctor or nurse for medical records and inform them of the purpose of the inquiry.
b. The doctor or nurse will provide you with relevant medical record information and check and confirm it.
c. If the medical record needs to be copied or printed, please consult the hospital staff for specific operation methods.
summary
Through online query, hospital window query, telephone query, and request for medical treatment, you can quickly query the medical record information of Guangzhou Zhongshan Ophthalmology Center. Whether you are inquiring online or asking for medical information, you need to provide accurate personal information, and communicate and cooperate with the hospital staff in order to more accurately query medical records. We hope that the above methods can help you easily query the required medical record information.
