A survey of parking fees in Guangzhou Eye Hospital: Is the parking fee reasonable?
In recent years, with the increasing attention paid to health and vision, the number of patients in eye hospitals has gradually increased. However, in many eye hospitals, there has always been a problem of high parking fees, which has caused dissatisfaction among patients and their families. This article will make a detailed investigation on the parking fees in Guangzhou Eye Hospital from four aspects: traffic convenience, the relationship between parking fees and medical expenses, parking lot management and public services.
Transportation convenience
The traffic convenience of eye hospitals directly affects the patients' medical experience and the rationality of parking fees. We take a well-known eye hospital in Guangzhou as an example for investigation. The hospital is located in the busy commercial area of the city, with convenient transportation. There are many bus lines and subway stations around. Therefore, there are various modes of transportation for patients to go to the hospital. In addition to driving, they can also choose public transportation.
However, due to the limited parking space, many patients choose to drive to see a doctor. Although the hospital has a parking lot, the parking fee is high. After investigation, it is found that the parking fee is 10 yuan per hour, and the maximum is not more than 30 yuan. Patients are generally dissatisfied with this, and think that the high parking fee is related to the location of the hospital in the commercial area.
However, on the other hand, it is also an effective management measure. High parking fees can effectively reduce the overuse of private cars, ensure that limited parking spaces are used by patients with actual needs, and also encourage green travel.
Relationship between parking fees and medical expenses
As a part of the cost of medical treatment, the relationship between parking fees and medical expenses is also concerned. Ophthalmic hospitals are specialized hospitals. At present, the reimbursement level of China's medical insurance policy for ophthalmology is relatively low, and many projects need to be paid at their own expense. Therefore, many patients believe that high parking fees will increase the economic burden of medical treatment.
According to the survey, parking fees of eye hospitals are generally not included in medical expenses, and patients need to pay extra. Parking fee is an additional fee for patients and can be paid selectively. Therefore, for patients with heavy burden, the parking fee may affect whether they choose this hospital for treatment.
However, we cannot ignore the balance of parking fees. The hospital also needs to cover the costs of operation and maintenance, and the increase of parking costs is also to ensure the normal operation of the hospital. In this regard, hospitals can reduce the economic burden of patients by providing some preferential policies or choosing reasonable billing methods.
Parking lot management
Parking lot management is an important factor affecting parking fees and parking experience. We investigated the parking lot of the eye hospital and found that the management of the parking lot was relatively good. First of all, the parking lot is spacious, and there will be no congestion of vehicles entering and leaving the parking lot; Secondly, the parking space is clearly divided and guided by special personnel, which reduces the time for finding parking space; Thirdly, the safety measures in the parking lot are perfect, with cameras and security patrols to ensure the safety of patients' vehicles.
Although parking fees are high, the hospital provides convenient parking services for patients, making it more convenient for patients to park and see doctors. Therefore, the rationality of parking fees is also closely related to parking lot management.
public service
As an eye hospital, providing good public services is one of its missions. Parking service, as a basic service of the hospital, also needs attention. Through investigation, we found that although the parking fee of the ophthalmic hospital is relatively high, it is equipped with charging posts, inflatable pumps and other facilities, providing considerate services for patients.
In addition, the hospital also opened convenience stores, coffee shops and other commercial facilities, providing more convenience and options for patients. The provision of these public services, to a certain extent, alleviates the impact of parking fees on patient experience.
Summary
Through the investigation of parking fees in a well-known eye hospital in Guangzhou, we can draw the following conclusions: the level of parking fees is closely related to the location of the hospital, transportation convenience, management level and public services. The rationality of parking fees should not only consider the economic burden, but also comprehensively consider the operation cost of the hospital and the patient experience. Therefore, when determining the parking fee, the hospital needs to consider comprehensively according to the actual situation and market demand on the basis of maintaining operation and providing good services to make the parking fee more reasonable.
