Plan I: Increase the number of doctors and working hours
The ophthalmology department of Sun Yat sen University in Guangzhou is a well-known ophthalmic hospital, which has attracted a large number of patients due to its authoritative expert team and advanced equipment. However, due to the increase in the number of patients, ophthalmic hospitals generally have the problem of adding numbers. In order to meet the needs of patients, the ophthalmology department of Sun Yat sen University can take the following measures:
First, the ophthalmology department of Sun Yat sen University can increase the number of doctors. At present, the ophthalmologist is one of the key issues in the addition of ophthalmic outpatient services. Therefore, increasing the number of general practitioners and ophthalmologists is an important measure to solve the problem of insufficient demand for plus signs. More doctors can increase the doctor's visit time and the number of plus signs, thus improving the efficiency of patients' visit.
Secondly, the ophthalmology department of Sun Yat sen University can extend the working hours of doctors. The existing plus sign time is only a few hours in the morning, which is difficult to meet the needs of patients. In order to solve this problem, the ophthalmology department can appropriately extend the working hours of doctors, such as providing outpatient services at night or on weekends. In this way, patients can come to see a doctor at their own convenient time to reduce the problem of adding signs.
In addition, the ophthalmology department of Sun Yat sen University can use Internet technology to solve the plus sign demand. Develop a convenient and fast online plus sign platform, so that patients can make an appointment to the doctor at home. This can not only reduce the waiting time of patients in the hospital, but also facilitate patients to make reasonable appointments according to their own time and doctors' time.
Scheme II: Optimize the plus sign process
In addition to increasing the number of doctors and working hours, the Department of Ophthalmology of Sun Yat sen University can also optimize the plus sign process to improve the patient experience. In view of the difficulty of adding signs, the ophthalmology department of Sun Yat sen University can take the following measures:
First, the ophthalmology department of Sun Yat sen University can introduce an intelligent queuing system. Through the intelligent queuing system, patients can make an appointment in advance and obtain the appointment number. After arriving at the hospital, they can get the number through the self-service machine, and then go to the hospital according to the call system prompts. In this way, patients can effectively avoid waiting in line for a long time and improve the efficiency of medical treatment.
Secondly, the Department of Ophthalmology of Sun Yat sen University can strengthen the investigation and statistics of patients' demand for sign ups. By investigating the patient's plus sign demand and understanding the patient's visit time and demand, we can better arrange the doctor's plus sign time according to the patient's demand. At the same time, the hospital can adjust the period of plus sign according to the statistical data to better meet the needs of patients.
In addition, the ophthalmology department of Sun Yat sen University can strengthen cooperation with other hospitals. Cooperating with other hospitals can share doctor resources, reduce the pressure of eye hospitals, and provide more plus sign opportunities. At the same time, cooperative hospitals can provide referral services, divert some patients to other cooperative hospitals, and reduce the number of visits in eye hospitals.
Scheme III: Improve medical equipment and technology
The ophthalmology department of Sun Yat sen University in Guangzhou is an ophthalmic hospital with advanced medical equipment and technology. In order to meet the needs of patients, the ophthalmology department of Sun Yat sen University can further improve medical equipment and technology, and provide more high-quality medical services.
First, the ophthalmology department of Sun Yat sen University can introduce more advanced medical equipment. With the rapid development of science and technology, the diagnostic and therapeutic means of ophthalmology are also constantly improving. The introduction of more advanced medical equipment can improve the accuracy and efficiency of diagnosis and treatment, thus improving the hospital's ability to see.
Secondly, the ophthalmology department of Sun Yat sen University can train more technicians. Advanced medical equipment needs professional operation technology and maintenance personnel. Training more technicians and improving their professional level and technical ability can better use and maintain medical equipment and provide better medical services for patients.
Plan IV: Strengthen publicity and appointment guidance
In addition to increasing the number of doctors, optimizing the sign adding process, and improving medical equipment and technology, the ophthalmology department of Sun Yat sen University can also strengthen publicity and appointment guidance, so that patients can better understand the ophthalmology services and make reasonable appointments.
First, the ophthalmology department of Sun Yat sen University can publicize the characteristics and advantages of the hospital through various media channels, such as television, radio, newspapers, and the Internet, so that more patients can understand the services of the ophthalmology hospital. At the same time, the publicity can provide appointment guidance, tell patients how to make reasonable appointments, and avoid the problem of adding numbers.
Secondly, the ophthalmology department of Sun Yat sen University can set up health lectures and free clinic activities to popularize ophthalmology knowledge and methods of preventing eye diseases to patients. Through these activities, patients can better understand the relevant knowledge of ophthalmology, know when they need to see a doctor, and avoid unnecessary plus sign needs.
In general, the ophthalmology department of Sun Yat sen University in Guangzhou can meet the needs of patients and improve the hospital's ability to see and service quality by increasing the number of doctors and working hours, optimizing the sign adding process, improving medical equipment and technology, and strengthening publicity and appointment guidance.
