Communication between doctors and patients in Zhongshan Eye Hospital
As a professional ophthalmic hospital, Zhongshan Eye Hospital has always been committed to providing high-quality ophthalmic medical services. Good communication between doctors and patients is very important, which can effectively improve the medical experience and treatment effect of patients. The following will elaborate on whether doctors of Zhongshan Eye Hospital have good communication with patients from several aspects.
Transfer of professional knowledge
The doctors of Zhongshan Eye Hospital have solid professional knowledge and rich clinical experience. They are good at transforming complex medical terms into easy to understand language to convey medical knowledge to patients. During diagnosis and treatment, doctors will patiently answer patients' questions, so that patients can fully understand the etiology, development process and prognosis of the disease. Through communication with patients, doctors can better define the needs and expectations of patients and provide personalized treatment plans.
In addition, doctors in Zhongshan Eye Hospital will also inform patients of the feasibility and risks of treatment, as well as possible complications. They will provide specific and clear medical advice to patients, and fully discuss with patients to jointly develop a treatment plan that best suits their individual conditions.
Humanized care and support
The doctors in Zhongshan Eye Hospital showed a warm and cordial attitude when communicating with patients. They listen to the patient's pain and confusion, and actively pay attention to the patient's psychological state. Not only the transfer of medical knowledge, doctors will transfer care and support to patients, so that patients can feel the trust and care of doctors.
In some ophthalmic operations, doctors will explain the operation process to patients in detail, and inform them of possible discomfort and postoperative care in advance. Through full communication with patients, doctors can reduce patients' anxiety and fear, and increase patients' confidence in treatment.
Provide information in a timely and effective manner
Doctors in Zhongshan Eye Hospital will provide relevant information to patients in a timely and effective manner during diagnosis and treatment. Whether it is the examination results or the treatment plan, the doctor will explain clearly to the patient and answer the patient's questions at any time. Doctors will introduce relevant medical equipment and technology to patients, so that patients can have a more comprehensive understanding of the treatment process.
Zhongshan Eye Hospital also conveys medical knowledge and health information to patients through various media channels. For example, the hospital will regularly hold public lectures and free clinic activities to let patients understand the prevention and treatment of common eye diseases and improve their health literacy.
Continuous follow-up and return visit
Doctors in Zhongshan Eye Hospital continuously track the patient's condition and treatment effect during the treatment process. The doctor will visit the patient by telephone, outpatient return visit and other ways to understand the patient's health status and treatment effect. During the return visit, the doctor will ask the patient about the discomfort or problems during the treatment and provide solutions in time.
Through continuous follow-up and return visit, doctors can further strengthen the contact with patients, so that patients can feel the care and support of doctors. This good tracking service not only helps to monitor patients' condition changes, but also can improve patients' trust and satisfaction with the hospital.
Summary
To sum up, good communication has been established between doctors and patients in Zhongshan Eye Hospital. They kept close contact with patients by delivering professional knowledge to patients, providing humanistic care and support, providing timely and effective information, and continuous tracking and return visits. The doctors of Zhongshan Eye Hospital face patients with a sincere and meticulous attitude, and provide high-quality personalized ophthalmic medical services for patients.
