How to entrust errands service in Zhongshan Eye Hospital
Zhongshan Eye Hospital, as a medical institution focusing on ophthalmic diseases, provides entrusted errand service for patients to seek medical treatment. The service aims to provide convenience for patients in need so that they can focus more on treatment and rehabilitation. The following will elaborate on how Zhongshan Eye Hospital entrusts errand service from four aspects.
1. Service content
The entrusted errand service of Zhongshan Eye Hospital mainly covers the following aspects:
a. Substitute drugs: patients sometimes need to buy specific drugs regularly during the use of prescription drugs. For the convenience of patients, the hospital can send staff to purchase the list after the patient provides it and send it to the patient.
b. Receiving the examination results on behalf: the errand service personnel entrusted by the hospital will go to the laboratory in the hospital to collect the examination results on behalf of the patient and deliver them to the patient in time. In this way, patients do not have to go to the hospital to get results in person, saving time and energy.
c. Agency procedures: The errand service of Zhongshan Eye Hospital can also handle some procedures, such as registration, payment, etc. The patient only needs to provide the corresponding information, and the staff will handle it on behalf of the patient, and feed back the results to the patient, reducing the burden of the patient.
d. Delivery of clothes and vegetables: Some patients need to be hospitalized in the hospital, and may have some life needs. Hospital entrusted errand service can also deliver and wash clothes, deliver meals, etc. for patients to meet their basic living needs during their stay in the hospital.
2. Entrustment process
In order to ensure the smooth implementation of the entrusted errand service, Zhongshan Eye Hospital has the following procedures:
a. Make an application: the patient or the patient's family needs to make an application for entrusting the errand service during the medical treatment. It can be made by telephone or online reservation.
b. Determine the service content: hospital staff will communicate with patients in detail to determine the specific service content that needs to be entrusted. At the same time, the hospital will understand the specific situation of patients to ensure that they can provide appropriate services.
c. Arrange errand runners: according to the patient's entrustment content and time requirements, the hospital will arrange professional errand runners to provide services. After professional training, these personnel are familiar with the hospital and have certain medical knowledge and nursing experience.
d. Service execution: After the time and place are arranged, the runner will provide services according to the requirements of the hospital. Ensure that patients' needs are met in a timely manner.
3. Service advantages
The advantages of the entrusted errand service of Zhongshan Eye Hospital mainly include the following aspects:
a. Convenient provision: patients only need to put forward their needs, and the errand runners can handle it on their behalf, without the need for patients to come in person, which saves time and energy.
b. Professional and reliable: the hospital runner has received professional training, is familiar with the hospital situation, has certain medical knowledge and nursing experience, and can provide high-quality services.
c. Personalized service: according to the specific needs of patients, hospitals can provide customized services to provide more intimate and considerate medical services for patients.
4. Precautions
In the process of entrusting running errands, patients need to pay attention to the following points:
a. Submit accurate information: the patient needs to provide accurate entrustment information to ensure that the hospital can accurately understand the patient's needs and requirements.
b. Reasonably arrange the time: patients need to arrange the time of entrusted services in advance to avoid affecting the normal working order of the hospital.
c. Cooperation and communication: When communicating with hospital staff, patients should actively cooperate and provide accurate information and needs to ensure the smooth progress of the service.
Summary
The entrusted errand service of Zhongshan Eye Hospital provides convenience for patients in need. Patients can focus more on treatment and rehabilitation through services such as taking medicines, receiving inspection results, handling procedures and delivering clothes and vegetables. The design of the hospital's entrustment process, service advantages and precautions makes the entrusted errand service more smooth and efficient. The entrusted errand service of Zhongshan Eye Hospital will provide patients with better medical experience and reduce their burden.
