How to handle the errand service of Zhongshan Eye Hospital?
With the rapid development of society and the intensification of population aging, more and more people are facing difficulties in seeing doctors in hospitals. In order to better meet the needs of patients, Zhongshan Eye Hospital launched a leg running service to provide residents with convenient medical experience. Next, we will introduce in detail how to handle the errand service of Zhongshan Eye Hospital from the aspects of appointment, exclusive companion, examination service and taking medicine.
Make an appointment for running errands
If you want to enjoy the errand service of Zhongshan Eye Hospital, you need to make an appointment first. Patients can make an appointment through online platform, telephone or directly to the hospital. When making an appointment, patients need to provide basic personal information, visiting departments, specific needs and other relevant information, so that hospital staff can better arrange errand services.
After receiving the appointment, Zhongshan Eye Hospital will send a special errand runner to confirm the contact with the patient and ensure that the errand service is arranged and arrived on time. At the same time, the hospital will, according to the needs of patients and doctors' suggestions, reasonably arrange the time and process of medical treatment and provide personalized services.
Exclusive companion
The errand service of Zhongshan Ophthalmology Hospital is not only a simple matter of registration and receiving medical records, but also focuses on the whole medical treatment process of patients. The hospital will arrange a special attendant for the patient, who will be responsible for accompanying and assisting the patient throughout the journey.
The exclusive attendant will receive patients on time, help them to go through registration procedures, follow them into the consulting room, and record important information such as doctors' diagnosis and prescriptions throughout the process. At the same time, the attendant will understand the patient's condition in detail to help the patient answer questions and provide psychological support. At the end of the visit, the attendant will also help the patient to go through the subsequent payment and medication procedures.
Inspection service
The errand service of Zhongshan Eye Hospital also includes examination service. In the process of treatment, the doctor will arrange corresponding examination items according to the patient's condition and needs. The runner will prepare the required inspection materials and equipment in advance and assist the patient to complete the inspection.
The errand runner will lead the patient to the corresponding examination department in the hospital according to the doctor's requirements to ensure that the patient can be checked in time. At the same time, they will also assist patients to prepare for relevant examinations, such as fasting examinations. After the examination, the runner will send the examination results back to the doctor in time so that the doctor can make diagnosis and the next treatment plan in time.
Receiving drugs on behalf
The errand service of Zhongshan Eye Hospital also includes receiving medicine on behalf. After the doctor issues a prescription, the patient does not need to wait in line at the pharmacy in person, but only needs to inform the errand runner of the information that he needs to take the medicine on his behalf. The errand runner will immediately go to the pharmacy to take the medicine and dispense it to the patient.
After professional training, the hospital runners have a certain understanding of various drugs and their use methods. They will carefully check the patient's personal information and drug information to ensure that the correct drugs are obtained. In addition, the runner will also explain the usage and dosage of drugs and precautions to patients, and provide guidance on the correct use of drugs.
Summary
The errand service of Zhongshan Eye Hospital mainly includes appointment service, exclusive companion service, examination service and receiving drugs on behalf. By running errands, patients can not only make appointments for medical treatment conveniently, but also enjoy the care services of exclusive attendants, reducing the pressure of medical treatment. At the same time, professional errands will assist patients to complete various examinations and receive drugs on behalf of others, and provide all-round medical support. The errand service of Zhongshan Eye Hospital aims to make patients feel higher quality and more convenient medical services.
