Difficulties in ophthalmic registration in Zhongshan
In recent years, Zhongshan Ophthalmology Department, as a world famous ophthalmic hospital, attracts a large number of patients every year. However, in such a large hospital, some difficulties will inevitably be encountered in the process of registration. This article will discuss the difficulty of appointment, waiting time, registration system problems and insufficient doctor resources.
Difficulty of appointment
As an appointment system of a hospital, the appointment of Zhongshan Ophthalmology Department is quite difficult. First of all, the network traffic of the reservation platform is too large, which often causes the system to fail to open or jam. This brings inconvenience to the appointment operation and delays the patient's time. Secondly, the appointment schedule is not transparent. Some patients find that there is no time to choose when they make an appointment through the appointment system. This caused patients to question the appointment system, and increased their anxiety in the face of eye problems.
In addition, it is also a problem that the reservation system is not updated in time. It often happens that doctors shown in the appointment system have left work, but actually they are still waiting for patients in the consulting room. This makes many patients who have not made an appointment lose the opportunity to see a doctor, and also increases their waiting time.
Waiting time
The long waiting time in Zhongshan Ophthalmology Department is one of the problems that patients often complain about. Due to the large number of patients, even if they make an appointment in advance, they still need to wait for several hours in the consulting room. Long waiting time not only makes patients feel uncomfortable, but also leads to their illness aggravation or other complications.
In addition, due to the limited working hours of doctors, the daily number of appointments in Zhongshan Ophthalmology Department is limited to a certain number. When the number of patients reaches the upper limit, patients who come late to make an appointment can only choose another hospital or wait for the next appointment cycle again. This also increases the patient's anxiety and waiting time.
Registration system problems
Although the registration system of Zhongshan Ophthalmology Department provides convenience for patients, there are also some problems. First of all, the system is often prone to crash or failure, resulting in the inability to register normally. This makes many patients unable to get the opportunity to see a doctor in time, and also takes up valuable time of patients.
Secondly, the registration system is not friendly enough for elderly patients. The elderly are often not familiar with the use of electronic equipment and do not know how to operate the registration system. This has brought great trouble to them, and they often need to spend more time to complete the registration process.
Insufficient doctor resources
The shortage of ophthalmologists in Zhongshan is a problem faced by many patients. The number of registered persons is large, but the number of doctors is limited, which leads to the limited reception time of each doctor. This makes each patient only have limited diagnosis and treatment time and doctor resources, and it is difficult to get sufficient attention and treatment.
In addition, most of the doctors in Zhongshan Ophthalmology Department are top experts in ophthalmology and enjoy high reputation at home and abroad. This makes it very difficult for many patients to make an appointment to their time. This also led some patients to choose to go to other hospitals, or choose different doctors for each visit, which could not form a long-term doctor-patient relationship.
summary
In general, Zhongshan Ophthalmology Department encountered difficulties in the process of registration, such as difficulty in making appointments, long waiting time, registration system problems and insufficient doctor resources. Although Zhongshan Ophthalmology Hospital is a world famous ophthalmic hospital and has made great achievements in technology and treatment, it still needs to further improve its appointment and registration system and strengthen the allocation of doctor resources to provide better service and medical experience.
