Public reservation mode of Shanghai Eye Hospital
As a public hospital, Shanghai Eye Hospital has formulated a variety of appointment methods for patients to choose in order to better provide convenient services for patients. The following will elaborate on the public reservation methods of Shanghai Eye Hospital from four aspects: online reservation, telephone reservation, on-site reservation and WeChat reservation.
Online booking
Shanghai Eye Hospital has an official booking platform, and patients can make online reservations by visiting the hospital's official website or downloading the hospital's official APP. The specific operation steps are as follows:
First, open the official website or APP and register an account. The account can be bound with a personal mobile phone number to facilitate communication between the hospital and patients.
Secondly, select the department and doctor for appointment. Shanghai Eye Hospital has a strong team of doctors, and patients can choose appropriate departments and doctors according to their own conditions. The appointment time and allowance of each doctor will be displayed in the system, and patients can choose according to their own needs.
Finally, select an appointment time and submit an appointment application. Patients can select the appropriate appointment period according to their own schedule and submit an appointment application. The hospital will review the application in the shortest time, and notify the patient of the appointment result by SMS or phone.
Telephone reservation
In addition to the online booking platform, Shanghai Eye Hospital also has a telephone booking service to facilitate patients who are not convenient to use the Internet.
Patients can call the appointment number published by the hospital, provide personal information and medical needs through the guidance of customer service personnel, and apply for an appointment. The telephone appointment also needs to provide the choice of the visiting department and doctor, and determine the appointment time.
The hospital's appointment processing process is basically the same as that of online appointment, and patients will also receive notice of the appointment results in a timely manner after telephone appointment.
On site appointment
In addition to online and telephone appointments, Shanghai Eye Hospital also provides on-site appointment services. Patients can go directly to the appointment window of the hospital to make an appointment.
For on-site appointment, patients need to provide valid identity documents, fill in the appointment registration form, and select appropriate departments and doctors. Hospital staff will help patients arrange appropriate appointment time, and issue appointment numbers and relevant information.
The advantage of on-site appointment is that it can answer the patient's questions on the spot and arrange the visit on that day. However, due to the limited resources of the hospital, it may be necessary to wait in line.
WeChat appointment
Shanghai Eye Hospital also launched WeChat appointment service to facilitate patients to make appointments through WeChat platform.
Patients can follow the official WeChat official account of the hospital, find the reservation entry in the menu bar, and enter the WeChat reservation platform. On this platform, patients can select the department and doctor to make an appointment and submit an appointment application. The hospital will reply to the patient's appointment results in a timely manner through WeChat messages.
WeChat appointment is convenient and fast, suitable for patients who are familiar with WeChat operation.
Summary
In order to facilitate patients' treatment, Shanghai Eye Hospital has set up a variety of appointment methods, including online appointment, telephone appointment, on-site appointment and WeChat appointment. Patients can choose their own way to make an appointment according to their personal needs. Online appointment and telephone appointment are suitable for patients who are more convenient and efficient. On site appointment can answer patients' questions and arrange medical treatment on the same day. WeChat appointment is convenient for patients who are familiar with WeChat operations. Either way, Shanghai Eye Hospital will process the appointment application as soon as possible and provide high-quality ophthalmic medical services for patients.
