How to notify patients in Shanghai New Vision Eye Hospital
Shanghai New Vision Eye Hospital is a hospital with high reputation in the field of ophthalmic medicine, providing diagnosis and treatment services for various ophthalmic diseases. In order to facilitate patients' visit, the hospital provides online registration service, which enables patients to make appointments more conveniently. Once the patient successfully completes online registration, the hospital will timely notify the patient through various ways.
SMS notification
After the patient successfully completes online registration, the hospital will immediately send a message notification of successful appointment to the patient. The SMS contains specific information such as visit time, visit department, doctor name, etc. Patients can learn about their own medical treatment through SMS, and make corresponding preparations before the appointment time.
In addition, the hospital will send a reminder message the day before the appointment time to remind the patient to see the doctor on time so as not to miss the appointment time.
Telephone notification
Hospital staff will contact patients by phone to confirm the appointment information and provide more details. Telephone notification can communicate with patients more directly, and answer patients' questions and needs on medical matters in a timely manner.
In addition, if the appointment information of the patient changes or needs to be adjusted, the hospital staff will also contact the patient by phone to discuss and reschedule the visit time.
Email notification
The hospital will send the patient's appointment information to the e-mail address provided by the patient. The patient can learn the specific information of the successful appointment by email, and review the visit items by checking the email when necessary.
In addition, the hospital will send a notice to the patient via email, including precautions before the visit, relevant medical examination and dietary requirements. This will help the patient prepare in advance and make the visit more smooth.
spot announcement
Shanghai New Vision Eye Hospital has a professional on-site service team. Once the patient arrives at the hospital, the staff will announce and remind the name of the patient, the visiting department and other information through the large screen, broadcast and other forms to ensure that the patient can find the place of treatment in time.
In addition, the hospital also has a special waiting area. During the waiting process, the staff will regularly notify patients through loudspeakers to remind them to go for treatment. This can reduce the waiting time of patients in the hospital and improve the efficiency of patients.
summary
Shanghai New Vision Ophthalmology Hospital timely informed patients of their medical information through SMS notification, telephone notification, email notification and on-site notification. These notification methods have played an important role in different situations, enabling patients to accurately understand their own medical arrangements and prepare in advance. Through these notification methods, Shanghai New Vision Eye Hospital provides patients with a more convenient and efficient medical experience.
