Guangzhou Zhongshan Ophthalmology Department: How to register is no longer difficult?
With the advancement of urbanization and population growth, the problem of registration becomes increasingly prominent. As a well-known ophthalmic hospital in Guangzhou, Guangzhou Zhongshan Ophthalmology Department is well aware of the difficulties of patient registration and actively explores a series of solutions to provide more convenient registration services for patients.
Introduction of electronic registration system
Guangzhou Zhongshan Ophthalmology Department introduced the electronic registration system last year and gradually promoted its use in many departments. Through the electronic registration system, patients can make an appointment at home or on their mobile phones, which greatly reduces the waiting time. At the same time, the system can also provide doctors' professional information and free time, so that patients can more accurately choose the time of visit. Patients only need to go to the hospital to get the number at the designated time, which can avoid the trouble of long queue in traditional registration.
In addition, the electronic registration system can also intelligently recommend doctors according to the patient's willingness and condition to improve the pertinence and effect of medical treatment. Through the electronic registration system, patients can know the background and professional expertise of doctors in advance, and choose the doctor they want to see, which increases the initiative and satisfaction of medical treatment.
Guangzhou Zhongshan Ophthalmology also enhanced the convenience of electronic registration by promoting self-service registration machines. Patients can register, swipe their ID cards and pay fees through self-service registration machines to achieve self-service operation throughout the process. The setting of self-service registration machine not only makes it convenient for patients, but also reduces the pressure on the hospital registration window and improves the work efficiency.
Optimize the medical treatment process
In addition to the registration process, Guangzhou Zhongshan Ophthalmology Department also optimized the medical treatment process, further reducing the time and waiting process for patients to see a doctor. The hospital realizes rapid referral of patients by establishing inter department channels and collaboration between doctors. When the patient has finished visiting a department, the hospital will automatically arrange a referral to the next department according to the patient's condition, which avoids the embarrassment of patients waiting for a long time between departments.
In addition, Guangzhou Zhongshan Ophthalmology Department has also implemented an intelligent queuing system. By entering their own information on the large screen, the system will automatically help patients to enter and update their medical information, reducing the cumbersome procedures. At the same time, the hospital also uses the appointment system to avoid on-site queuing when patients register, and improve the efficiency and satisfaction of patients.
Strengthen communication and exchange
Guangzhou Zhongshan Ophthalmology Department always puts the needs of patients first, and pays attention to communication and exchange between doctors and patients. The hospital has set up a patient service center and an information desk in the registration hall, which are specially responsible for answering patients' questions and providing relevant services. If patients have any questions about the registration process or medical matters, they can consult professionals and get timely answers.
In addition, Guangzhou Zhongshan Ophthalmology also established a network platform to provide online consultation, appointment registration and other services. When needed, patients can communicate with doctors through the network platform to obtain diagnosis and treatment suggestions. This convenient way of communication enables patients to know their own conditions in time, avoid unnecessary medical treatment, and further improve the efficiency of medical treatment.
Summary
Guangzhou Zhongshan Ophthalmology Department effectively solved the problem of patients' registration difficulties by introducing electronic registration system, optimizing the medical treatment process and strengthening communication. Patients can make an appointment to register through electronic equipment and handle registration procedures by themselves to avoid long queues. The hospital also optimized the treatment process and reduced the waiting time of patients. At the same time, we strengthened communication and exchange, provided consulting services, and further improved the convenience of medical treatment and patient satisfaction. Registration is no longer difficult, and Guangzhou Zhongshan Ophthalmology Department has provided patients with a better medical experience.
